About JLM
Our Team
Who we are
Introducing JLM Mortgage Services Aberdeen – Your Trusted Mortgage Adviser in Aberdeen. Established in 2002, JLM Mortgage Services Ltd has rapidly expanded to serve the entire UK, with offices spanning from Aberdeen to Brighton. As one of the country’s fastest-growing mortgage networks, we take pride in being privately owned and completely independent. Unlike our corporate competitors, we offer a truly unbiased approach as a whole-of-market mortgage broker.
With access to around 80 lenders and up to 25,000 different mortgage schemes, we provide a choice that caters to your unique needs. Additionally, we understand the importance of comprehensive insurance coverage, which is why we go the extra mile to explore multiple insurers.
At JLM Mortgage Services Aberdeen, we are committed to delivering tailored solutions, specializing in complex and high-net-worth loans. Schedule a free consultation with our experienced team today and experience the difference of working with a trusted and independent mortgage adviser.
Our Advisors
ANDREW STEINBACH
Supervising Advisor
CeMAP – Certificate in Mortgage Advice and Practice (LIBF)
CeSRE – Certificate Supervision in a regulated environment
Welcome to JLM Mortgage Services, where Andrew is your trusted Mortgage Broker and Protection Advisor. With 17 years of experience in the industry, including over 8 dedicated years with JLM, Andrew is your go-to expert for all your mortgage and protection needs. Holding qualifications like CeMAP and CeSRE, Andrew is not just a seasoned professional but also fully qualified to supervise in a regulated environment.
At JLM Mortgage Services, we pride ourselves on our unwavering commitment to client service. Andrew is passionate about helping clients achieve their financial goals and outcomes, providing a unique and accessible service. With Andrew, you have direct access at any time of the day, and you can trust that he will always offer clear and honest advice, working with integrity to secure your financial future.
When Andrew isn’t busy helping clients secure their dream homes, you’ll find him enjoying the great outdoors, indulging in farming activities, and cherishing quality time with friends and family. With Andrew as your Mortgage Broker and Protection Advisor, you’re not just gaining an expert in the field but also a trusted partner who understands your unique financial journey.
Ian Coffey
Advisor
CeMAP – Certificate in Mortgage Advice and Practice (LIBF)
I’m Ian, a Mortgage and Protection Advisor at JLM. I hold a CeMAP qualification and my primary focus is guiding our clients through the intricacies of mortgages and securing their financial futures.
My professional background includes roles in the property sector and the oil and gas industry; providing me with a diverse skill set.
Beyond the office, I enjoy spending quality time outdoors, whether it’s with Macy (my dog) or playing a game of hockey.
Feel free to reach out; I’m here to assist you on your financial journey.
Lisa Duguid
Executive to Andrew Steinbach
Lisa has 20 years customer service experience and has been a key member of the JLM team for over 6 years. She is committed to providing excellent customer service and works tirelessly to ensure your mortgage process is a smooth one.
Working alongside Andrew, Lisa provides support with all mortgage applications and expertly handles cases from initial submission through to completion. Lisa liaises with lenders, solicitors and estate agents to ensure a fast and efficient service is delivered at all times. Keeping in close contact with you, Lisa will update you at every stage of the mortgage process and is happy to help with any queries, no matter how big or small.
Outside of work, Lisa relaxes with family and friends, enjoys the great outdoors and loves all things Strictly!
Natalie Burness
Digital Marketing Specialist &
Compliance Administrator
At JLM Mortgage Services Aberdeen, I manage our digital marketing alongside supporting the compliance and mortgage administration processes. My role allows me to combine creativity with organisation, ensuring that our clients not only receive a smooth and professional service, but also stay informed and engaged through our online presence.
Before joining the team, I worked in both teaching and marketing. This background has helped me develop a strong skill set in communication, problem-solving, and attention to detail – all of which are essential in the fast-paced world of mortgages and financial services. I take pride in helping things run efficiently behind the scenes, making sure every detail is taken care of so our clients feel confident and supported throughout their journey.
I really enjoy being part of a friendly, experienced team that’s focused on delivering excellent service with a personal touch. Every day is different, and it’s rewarding to play a part in helping people take important steps toward their future.
Outside of work, I love getting outdoors and walking my dogs, as well as spending quality time with my family. These moments help me recharge and bring balance to my busy work life.
Malik Diallo
Compliance Administrator
Experience You Can Trust
At JLM Mortgage Services Aberdeen we are happy to help wherever you are in the UK and we also understand that you may have limited time available, therefore we offer telephone, email, office based a home visits at a time to suit your needs.
Independent
We have access to the whole of the market, every lender large and small.
Unrestricted
We are not part of an estate agency group or tied to any insurance providers, we work for you, rather than someone else
Friendly
Could this be the start of a beautiful friendship? We aim to build a lifelong relationship with our clients.





